Contact us

We'd love to hear from you

Whether you have a question about a feature, need help with your account, or want to partner with us — our team is here.

Email Support

General questions about Billinox.

hello@billinox.com

Technical Support

Get help with installation, sync, or backups.

support@billinox.com

Legal & Privacy

Data requests and compliance topics.

privacy@billinox.com

Send us a message

Fill in the form and a team member will get back to you within 1 business day.

Response times

  • General< 24 hours
  • Technical< 12 hours

Hours: Mon–Fri, 9:00 – 18:00 UTC. Critical issues are monitored 24/7.

Quick help

Common questions before reaching out

Our office

Billinox HQ

Lekki phase 1
Lagos · Nigeria · Remote-first

We're a globally distributed team. Drop by for coffee if you're in town — just email us first.

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Interactive map coming soon